Payment Policy
Bharat Sanskriti Bazaar provides secure and convenient payment options for customers purchasing products through our website.
1. Online Payments
We accept available online payment methods, which may include:
- UPI
- Credit Cards
- Debit Cards
- Supported digital wallets
- Other payment methods made available at checkout
Payments are processed through the payment gateway available on our website.
2. Cash on Delivery
Cash on Delivery is available only for eligible orders and locations.
For eligible COD orders, customers may be required to pay 40% of the total order value in advance, with the remaining 60% payable at the time of delivery.
COD availability, order limits and applicable service charges may vary depending on the order and delivery location.
Our website currently indicates COD availability for eligible orders up to ₹6,500, with a 2.8% COD service charge where applicable. Bharat Sanskriti Bazaar™
3. Payment Confirmation
An order will be processed after successful payment confirmation or confirmation of the applicable COD advance payment.
A payment attempt or pending transaction does not necessarily mean that an order has been successfully confirmed.
4. Failed Online Transactions
If an online payment fails and the amount has been debited from the customer's account, the transaction may be subject to verification by the payment gateway, bank or card provider.
Where a failed transaction is confirmed for refund, the amount will be returned to the original payment source.
Customers may need to allow up to 7 working days for the amount to reflect in their account, depending on the bank or payment provider. Bharat Sanskriti Bazaar™
5. Duplicate Payments
If a customer accidentally makes more than one payment for the same order, the customer should contact us with the relevant transaction details.
After verification, any confirmed duplicate payment will be handled appropriately.
6. International Payments
International customers may be subject to currency conversion charges, bank charges, payment processing charges, customs duties, import taxes and other applicable charges.
Such charges may vary depending on the customer's bank, payment provider and destination country.
7. Payment Security
Payment information is processed through the payment gateway and applicable financial service providers.
Customers should never share their OTP, PIN, CVV, password or other confidential banking information with anyone.
8. Refunds
Approved refunds will be processed according to our Return and Refund Policy and applicable payment procedures.
The time required for a refund to appear in the customer's account may depend on the bank, card issuer or payment service provider.