Shipping Policy
1. Order Dispatch
Once an order is processed and dispatched, customers will receive available delivery and tracking information, including carrier or postal service details where applicable.
2. Domestic Delivery
We aim to deliver domestic orders within approximately 3 to 10 working days.
Actual delivery time may vary depending on the delivery location, courier or postal service, weather conditions, holidays, operational delays and other circumstances beyond our control.
3. International Delivery
We aim to deliver international orders within approximately 25 to 30 working days.
International delivery timelines are estimates and may vary due to customs clearance, import procedures, postal or courier delays, destination-country regulations and other circumstances beyond our control.
4. Incorrect Address
Bharat Sanskriti Bazaar shall not be responsible for delivery delays or failed delivery caused by:
- Incorrect or incomplete address provided by the customer
- Incorrect or unreachable telephone number
- Customer unavailability
- Locked or inaccessible delivery premises
- Refusal to accept the shipment
- Circumstances beyond our reasonable control
5. Change of Shipping Address
Customers must carefully check their shipping address before completing an order.
A request to change the shipping address may not be accepted once the order has been dispatched.
6. Delivery Delays
Delivery may be delayed or temporarily suspended because of emergencies, natural disasters, strikes, government restrictions, postal or courier disruptions, customs procedures or other circumstances beyond our reasonable control.
7. International Customs and Duties
International shipments may be subject to customs duties, import taxes, customs clearance charges and other charges imposed by the destination country.
Unless specifically stated otherwise, these charges are the responsibility of the customer.
Bharat Sanskriti Bazaar does not control the customs policies or charges of the destination country.
8. Cancellation Before Dispatch
Customers may request cancellation within 24 hours of placing an order, provided the order has not already been dispatched.
Cancellation requests should be sent with the relevant order details to:
Email: contact.sanskritibazaar@gmail.com
Once an order has been dispatched, it cannot normally be cancelled.
9. Cancellation Refund
Where a cancellation is approved before dispatch, the applicable amount will be processed according to our payment and refund procedures.
Depending on the circumstances, the customer may receive the applicable amount as a refund or store coupon in accordance with our policies.
10. Contact
For shipping-related questions, customers may contact:
Bharat Sanskriti Bazaar
Email: contact.sanskritibazaar@gmail.com
Phone: 01169269033
WhatsApp: +91 7603026783