Privacy Policy
1. Information We Collect
When you place an order or use our website, we may collect information that you voluntarily provide, including:
- Name
- Billing address
- Shipping address
- Email address
- Telephone or mobile number
- Order and transaction information
- Information required to process delivery, returns or customer support requests
When you browse our website, certain technical information such as your IP address, browser type, device information and operating system may also be automatically collected.
2. How We Use Your Information
We may use customer information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Process payments
- Provide customer support
- Process returns, exchanges and refunds
- Communicate about orders
- Improve our website and services
- Prevent fraud or misuse
- Comply with applicable legal requirements
3. Consent
When you provide personal information to complete a transaction, place an order, arrange delivery or request a return, you consent to our collecting and using that information for the relevant purpose.
Where information is requested for marketing or other optional purposes, we may seek appropriate consent.
4. Withdrawal of Consent
If you wish to withdraw consent for optional communications or request changes to your personal information, you may contact us at:
contact.sanskritibazaar@gmail.com
5. Payment Information
Payments are processed through the payment gateway and applicable payment service providers.
We do not intentionally store complete card information on our own servers. Payment information is handled by the applicable payment service provider in accordance with its security and privacy practices. Bharat Sanskriti Bazaar™
6. Third-Party Services
We may use third-party service providers for payment processing, shipping, analytics, communication and other services necessary to operate our store.
These providers may process information according to their own privacy policies and applicable laws.
When you are redirected to a third-party website, application or payment service, the privacy policy of that third party may apply.
7. Disclosure of Information
We may disclose personal information where reasonably necessary to:
- Fulfil an order
- Provide requested services
- Work with payment or delivery providers
- Comply with legal requirements
- Protect our rights or prevent fraud, misuse or unlawful activity
We do not sell customer personal information as a normal part of our business operations.
8. Cookies
Our website may use cookies and similar technologies to maintain user sessions, improve website functionality, understand website usage and provide a better browsing experience.
Some third-party services may also use cookies according to their own policies.
9. Security
We take reasonable precautions and follow appropriate security practices to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
10. Age of Consent
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent, legal guardian or authorised adult.
11. Changes to This Privacy Policy
Bharat Sanskriti Bazaar may update this Privacy Policy from time to time.
Changes will become effective when the updated policy is published on the website.
12. Access, Correction or Deletion of Personal Information
Customers may contact us to request access to, correction of, amendment to or deletion of their personal information, subject to applicable legal and operational requirements.
For privacy-related questions or complaints, contact:
Bharat Sanskriti Bazaar
Email: contact.sanskritibazaar@gmail.com
Phone: 01169269033
WhatsApp: +91 7603026783
Registered Office:
3, West Rabindra Nagar
Kolkata, West Bengal - 700065
India
GSTIN: 19CKZPK7337K1Z3